To collect your tickets, you must have both the credit/debit card used to purchase the tickets and your ticket booking reference. If you do not have them, a new ticket at the full fare will have to be bought to travel.? Please note that if you are starting your journey at an unmanned station without a self service ticket machine, and have selected to collect your tickets from an alternative station, you must collect your tickets before you travel. You are not permitted to travel to that station using the booking reference or confirmation email for this booking to collect your tickets.?